Free Video Chat Features — Help
Free credits, random matching, and browser-based video chat.
All Questions (22)
How do I start a video chat session?
Log in via Chamet Web Login: Access Your 1v1 Video Chat to start a video chat. Browse our live host list or use the matching feature to connect. Ou...
How is your matching technology different than others?
Our feature focuses on authenticity through mandatory host verification, ensuring you match with real people rather than bots. We also provide real...
How does private matching work?
Our 1v1 chat algorithm pairs you with users based on your specific language and region preferences for high-definition private sessions. We enforce...
How do I get credits for a free video chat?
New users can receive welcome rewards to start a free video chat. You can also earn daily bonuses by completing social missions, allowing you to ex...
What is the limit for a free video call?
A free video call matched via trial cards typically lasts 90 seconds. To continue your session on the video call app, you can top up your diamonds...
How does the random video call feature work?
Use the "Match" button to start a random video call. Our system pairs you with available global hosts for a high-energy live video chat experience...
Can I use the random chat video matching on a PC?
Yes, our random chat video technology is fully optimized for desktop browsers. It is the best random chat alternative for users who prefer a larger...
Is there a way to talk for strangers without spending diamonds?
You can talk for strangers in public Party Rooms or watch live streams for free. To enjoy a private free video chat match, ensure you collect your...
How can I increase my private video chat with strangers calls on Chamet?
To increase your incoming calls on our video chat app, we recommend the following: Upload an attractive and authentic personal cover photo: Users a...
Why am I not receiving Chamet random video call requests?
Random calls require callers to use free chat cards. Because the number of cards is limited and competition among hosts is high, you might experien...
What is the purpose of free cards in this video chat app?
The free card is designed for a 90-second free video call matched through our random video call system. After the initial 90 seconds, you can choos...
Why are diamonds deducted after a free video chat session?
If you choose to continue chatting after the 90-second free video call expires, the system will deduct diamonds from your balance. The deduction ra...
Why was I penalized during a Chamet 1v1 video chat?
To prevent harassment and ensure a safe live talk environment, our system automatically monitors video content between strangers. If our AI detects...
Why does it show "unavailable" when someone calls my video call app?
If users cannot reach you for an online video call, it is likely a settings issue. Before going live or waiting for a 1v1 live chat, please ensure...
How do I adjust my 1v1 video chat price on Chamet?
You can view your recent 7-day performance and base prices in your profile settings. To adjust your video chat price, follow the step-by-step instr...
Why does a call fail even when the user is "active" in videochat random?
This issue may occur when the other user's online video call function has been temporarily restricted due to guideline violations. Please be patien...
I am a male user; why can't I go live on this video chat app?
You must reach at least Level 1 to go live. Please note: If your diamond balance falls to ≤ 2,000, your level will become 0, and you will be unable...
How do I turn off the Chamet auto-answer mode?
You can manually end any video call within the first 15 seconds after connection. Once the call is ended, a prompt will appear asking if you want t...
Why did I get a "no face shown" alert during a live video call?
Our video call app requires your face to be clearly visible at all times during a stream. Please avoid wearing masks or sunglasses, and ensure hair...
How can I increase my audience during a live talk session?
To get more viewers for your live video chat, try these methods: Attractive Cover: Use a high-quality, authentic photo. Off-peak Hours: Stream when...
What behaviors result in a ban on the Chamet video call app?
To maintain a safe online video chat community, the following are strictly prohibited: Improper Wear: Underwear, sheer clothes, or toplessness. Nud...
Why was my 1v1 online chat account penalized for "underage"?
Our video chat app has a strict policy regarding age. You may be penalized if your appearance resembles a minor (we suggest adjusting your makeup o...
